Store Policy
SERVICES AND HAIR CARE
We offer an array of products and services such as wigs, bundles, lashes, customization of closures, frontal and wigs as well as make wigs. We also cut and colour weave.
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OVER ALL BUNDLE/WIG MAINTENANCE
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De-tangle and brush (on wet hair ONLY for culy textures) before washing your hair.
Use a quality name brand shampoo and conditioner with low PH balance.
Wash and condition hair in a downward motion. Do not massage or rub the hair against itself. Use your fingers between the wefts in a horizontal motion to clean your scalp.
Squeeze out excess water and air dry hair. Heat can be damaging and will overall shorten the lifespan of your extensions.
Use a leave in conditioner and gently comb through hair with a wide tooth comb. Start at the ends in small sections, working your way up towards the scalp.
It is advised to let the hair air dry naturally but you may use a blow dryer set on cool or low heat temperature.
If you must use heat, be sure you use a SMALL amount leave in conditioner first as it can weigh down and/or tangle hair.
Always remember to wrap your hair in a silk scarf before bed, we recommend braid, plait, pin curl or roller set your hair.
If the hair is bleached please keep hair hydrated with Coconut, or Argan oil, and make sure to keep hair conditioned!!!
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We recommend co-washing the hair every 2-3 weeks to keep hair soft. We only advise shampooing the hair when needed if the hair becomes weighed down and over saturated from products you may have put on the hair.
Policy
We do not offer REFUNDS or exchanges due to sanitary reasons.
We do not process cancellations after the order has been placed.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments